FAQ
At AJLTOURS, we focus on delivering personalized and seamless travel experiences. Our team is dedicated to providing expert guidance, flexible packages, and customer-first service to ensure every trip is memorable.
Payment
AJLTOURS accepts a wide range of safe and convenient payment options, including Visa, MasterCard, American Express, PayPal, and direct bank transfers.
All our rates are shown in Swiss Francs (CHF), but depending on your card issuer or payment service, you might be able to pay in your local currency. Please note, exchange fees could apply.
Yes, full payment is required to secure your booking. We do not offer installment plans at this time.
No hidden fees at all. We believe in upfront, transparent pricing—everything you need to pay will be clearly stated before you confirm your booking.
Reservation
You can lock in your tour through our booking page online. You can also message us via WhatsApp, send an email, or call us directly, whichever is easiest for you.
Yes, adjustments or cancellations are usually allowed within a specific time window. All details are provided in your confirmation message. If you need help, our support team is ready to assist.
Absolutely. Once your booking is confirmed, we’ll send you an email with your travel summary and essential trip details right away.
Yes, we offer custom arrangements for groups, celebrations, and corporate travel. Share your requirements with us, and we’ll design a package to match your occasion.
Weather
Switzerland is a year-round destination. Visit in summer (June–August) for hiking and in winter (December–February) for skiing and snow adventures.
Weather can change quickly in the Alps. We recommend layered clothing, waterproof jackets, and comfortable walking shoes, regardless of the season.
Most tours run in all weather conditions. However, for extreme weather, we may reschedule or offer alternatives for your safety.
You can check reliable sources like MeteoSwiss or the Weather app on your phone. We also provide weather updates before your scheduled tour.
